Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jordan

Jordan

March 9, 2025

5  out of  5
rating by Jordan
"Very easy to work with and always super helpful! Would definitely recommend!"
Profile photo of Josh Reeves

Josh Reeves

February 25, 2025

1  out of  5
rating by Josh Reeves
"Jason Johnson State Farm, they were OK. Other than the price going up about 10 or 15 bucks a year over the five years I was there. State Farm themselves👎🏻👎🏻👎🏻, terrible experience in the end. Long story short, started a business policy and after two months they called and said they couldn't cover it anymore. Assuming everything was going to be auto pay like every car I ever added just fell into the auto pay I had set up, I never asked if I needed to make a payment other than the initial payment when I set it up. Four months later got a bill for approximately four times what I was originally quoted. Figured it must've been a mistake so ignored it. State Farm sent it to collections so now having to deal with that. Good people at Jason Johnson State Farm. But could no longer continue paying them if State Farm wanted to Send me a bill and not be able to show what any of it was for."
We responded:
"Hey Josh, Understanding fully the level of dissatisfaction and frustration with the billing for the business policy, I appreciate your statement about my office and staff. As I explained, State Farm corporate makes all the decisions when it comes to "earned" premium on a policy and so there wasn't anything we could do on our side to override their decision to bill you for the months the policy was active and then turn it to collections. I genuinely wish it could have been different, and wish you the best with your new carrier. Respectfully, Jason D Johnson"
Profile photo of Harry Powers

Harry Powers

February 1, 2025

5  out of  5
rating by Harry Powers
"I was impressed by the speed with which Jason and Megan solved an ongoing mortgage insurance problem with my mortgage company. Thank you both for the fine service."
Profile photo of C Rodriguez

C Rodriguez

January 3, 2025

5  out of  5
rating by C Rodriguez
"Izabel was very professional very polite loved working with her."
Profile photo of Anna Rodriguez

Anna Rodriguez

January 3, 2025

5  out of  5
rating by Anna Rodriguez
"Definitely recommend Isabel! Very easy & efficient to work with:)"
Profile photo of Betty LeRoy

Betty LeRoy

December 3, 2024

5  out of  5
rating by Betty LeRoy
"Ryan Marrell, was so friendly. Very helpful and explained all the details! Great experience!"
Profile photo of Omar Zeledon

Omar Zeledon

November 21, 2024

5  out of  5
rating by Omar Zeledon
"Good service. They help us on what we need it"
Profile photo of Nicole Allen

Nicole Allen

November 12, 2024

5  out of  5
rating by Nicole Allen
"Ryan helped tremendously with getting a new policy set up for my family. Got us a great deal and was very fast getting it done. Highly recommend!"
Profile photo of Jody Henson

Jody Henson

November 12, 2024

5  out of  5
rating by Jody Henson
"Brittany is amazing! She is so helpful and just wonderful to talk to. She made my day! Thank you for everything!"
Profile photo of Melissa Taylor

Melissa Taylor

November 8, 2024

5  out of  5
rating by Melissa Taylor
"Great service!! Isabel Rowan is the best agent. Very nice."
Profile photo of Oscar Gil

Oscar Gil

November 4, 2024

5  out of  5
rating by Oscar Gil
"Isabel Rowan Es una exelente agente Te explica muy bien Y es muy amable les recomiendo"
Profile photo of Christina Hilton

Christina Hilton

October 29, 2024

5  out of  5
rating by Christina Hilton
"This office has the most helpful, knowledgeable staff! I have found them to have have better rates and coverages than other agencies."
We responded:
"Christina, thank you for taking time to leave our office a 5 Star review! We pride ourselves on being knowledgeable, so our clients are getting the coverage that best fits their needs. Thank you for being a valued customer! "
Profile photo of Wade Pike

Wade Pike

October 28, 2024

5  out of  5
rating by Wade Pike
"Jason was great to work with and got are insurance price way better"
We responded:
"So glad we could help meet your insurance needs along with great rates!! "
Profile photo of Sophia Schwarz

Sophia Schwarz

October 25, 2024

5  out of  5
rating by Sophia Schwarz
"The customer service and agent here are very accessible, personal, and helpful."
We responded:
"We LOVE our clients and pride ourselves with this exact customer service experience! Thank you for the 5-star review Sophia! "
Profile photo of Abraham G90

Abraham G90

October 24, 2024

5  out of  5
rating by Abraham G90
"Eh estado con state farm por mucho tiempo! Isabel siempre me ayuda en cualquier cosa que necesito! No deja que ande sin aseguransa. Si necesitan alguien en quien confiar ella es la persona!"
We responded:
"Abraham! We appreciate your review, and we are dedicated to meeting all of your insurance needs. We pride ourselves in giving our clients honest feedback and quotes that fit your needs. Thank you for your continued business! "
Profile photo of Lavern Golden

Lavern Golden

June 26, 2024

5  out of  5
rating by Lavern Golden
"I want to Thank Jason Johnson and his staff for the great customer service that he has provided my husband and I over the past years. We hate to be leaving his service, but we need an agent closer to our home in SW Oklahoma. I also want to shout out to Morgan who works in the office. She is very helpful and kind. She is also very knowledgeable. I would highly recommend This State Farm Insurance Agent Jason Johnson to anyone that is looking for an agent in Siloam Springs, Arkansas and surrounding areas. Thank you!"
We responded:
"Lavern, We appreciate your business and serving you all these years. We strive to give our customers the best experience possible. Thank you for taking the time to leave us a review! Jason D. Johnson State Farm "
Profile photo of Donna Davis

Donna Davis

June 20, 2024

5  out of  5
rating by Donna Davis
"Our house was severely damaged by a tornado, new experience for us. I know that Jason Johnson has more clients than just us, however, each and every time we talk with Jason through this process, we are made to feel as though we are his only concern. His attention to our details and his help through this are exemplary customer service, above and beyond! He and his staff are clearly a cut above!"
We responded:
"Donna, Thank you for the kind words, and it makes me very happy to hear that you feel you are my/our only concern, because that is the level of customer service that we aspire to and that you deserve. The tornado and it's impact on your family and home cannot be overstated, and I will continue to walk thru the restoration process with you until it is 100% complete. Respectfully, Jason"
Profile photo of Sammi White

Sammi White

June 7, 2024

5  out of  5
rating by Sammi White
"Isabel was amazing. Super nice and sweet. Definitely recommend."
We responded:
"Hey Sammie! Thank you for the kind words and the 5 STAR review! "
Profile photo of steve wilmott

steve wilmott

April 25, 2024

5  out of  5
rating by steve wilmott
"Absolute wonderful service!! They were extremely helpful through the whole claims process."
Profile photo of Rhonda Barnett

Rhonda Barnett

March 13, 2024

5  out of  5
rating by Rhonda Barnett
"My new experience either Jason Johnson company has veen very good, Isabel has been very helpful through out the process! I will enjoy doing business with this company!"
Profile photo of John Rains

John Rains

February 8, 2024

5  out of  5
rating by John Rains
"Jennie has always been wonderful to work with on all my insurance needs. The entire staff at Jason Johnson State Farm goes above and beyond to quickly complete all documents and services I've required. I highly recommend these skilled professionals."
Profile photo of beronica evans

beronica evans

August 31, 2023

5  out of  5
rating by beronica evans
"Saved me so much money!! JAY was amazing!!! Thank you state farm"
We responded:
"Hi Beronica, Thanks for taking a moment to leave Jay a review and our agency a review. I appreciate you entrusting us with your business and assure you that you will always be treated with professionalism and respect by all our staff. Regards, Jason"
Profile photo of Steve Davis

Steve Davis

August 1, 2023

5  out of  5
rating by Steve Davis
"If you are looking for top tier customer service, great rates and responsive service; look no further! Jason was extremely knowledgeable and took the time to set me up with exactly what I needed. Jennie is the consummate professional; friendly and helpful. She guided me through some changes I needed to make to my policies and her suggestions were both logical and cost-conscious. How refreshing! Moving my business to Jason was one of the best decisions I could have made."
We responded:
"Steve, thank you for the kind words and for entrusting our agency with your business. We will continue to work hard to ensure that you, and all our customers, receive the level of customer service you deserve. Respectfully, Jason"
Profile photo of Shannon Owens

Shannon Owens

July 27, 2023

4  out of  5
rating by Shannon Owens
"Nice peeps! Good prices!"
We responded:
"Shannon, Thanks for taking the time to leave a review. We genuinely appreciate your business. Jason"
Profile photo of Cameron King

Cameron King

July 19, 2023

5  out of  5
rating by Cameron King
"I just signed up with Jay and his team 2 weeks ago and already they have blown me away with their level of service. I'm incredibly thankful my insurance is in their hands. Jenny is the team member I have worked with the most and she is AWESOME. Looking forward to being a client!"
We responded:
"Cameron, Thanks for taking the time to leave us a review and for acknowledging just how great Jennie is. She has been with me for ten years and I hope she never leaves! Jason"